Website Terms of Use/Service

Last Updated Date: May 2024

Welcome to the A10 Networks, Inc. (“A10 Networks” or “we”) website, accessible at www.A10 Networks.com (the “Site”), which may be used to secure general information about A10 Networks’ products. When we refer to the “Services”, we include the Site and any services provided through, or any part of, the Site. Please read carefully the following terms and conditions (“Terms”) and our Privacy Policy, which may be found at www.A10Networks.com/company/legal/privacy-policy/, and which is incorporated by reference into these Terms

By using the Services, you hereby declare and warrant that you:

  • Have read, understand, have the legal capacity to and hereby agree to be legally bound by and to comply with these Terms in full;
  • Have the requisite power and authority to enter into these Terms on behalf of your organization if you are using the Services on behalf or for the benefit of that organization;
  • Are of the age of majority in your jurisdiction;
  • Comply with these Terms.

If you use the Services on behalf or for the benefit of an organization, “you” also includes that organization. If you do not agree with these Terms, do not use the Services.

Key Content-Related Terms

“A10 Networks Content” means Content that A10 Networks makes available through the Services, including any Content licensed from a third party, but excluding Member Content.

“Collective Content” means, collectively, A10 Networks Content and Member Content. Collective Content is a part of the Services.

“Content” means text, graphics, images, music, software, audio, video, information or other materials, and the compilation, selection and arrangement thereof.

“Member” means a person that completes A10 Networks’ account registration process, as described under the “Account Registration” section below.

“Member Content” means Content that a Member posts, uploads, publishes, submits or transmits to be made available through the Services.

Certain areas of the Services may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the Services, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Services, but only to the extent of the conflict.

Modification

A10 Networks reserves the right, at its sole discretion, to modify, discontinue or terminate the Services at any time and without prior notice. If we modify these Terms, we will take steps to notify you before the modifications take effect or obtain your acceptance of the modifications as required by applicable law. We will also update the “Last Updated Date” at the top of these Terms.

Account Registration

To access certain features of the Services, you must register to create an account (“Account”) and become a Member.

During the registration process, you will be required to provide certain information and you will establish a username and a password.

You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. A10 Networks reserves the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete. You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Account, whether or not you have authorized such activities or actions. You will immediately notify A10 Networks of any unauthorized use of your Account.

If you provide Member Content, you grant us a royalty-free, unconditional, irrevocable, non-exclusive, transferable, perpetual and worldwide license to access, use, copy, modify, make derivative works of, and publish, and to authorize others to do the same with respect to your Member Content, in any format and on any existing or future platform without restriction or any compensation to you.

Your Member Content must be accurate, truthful and up-to-date. Your Member Content must not: (i) include profane, defamatory, obscene, indecent or unlawful content; (ii) violate the intellectual property rights of any party; or (iii) contain any viruses, malware or other harmful or disruptive component. Remember that other people may be able to access your Member Content. We have no obligation to use or publish your Member Content and may remove Member Content from the Services that we previously made available on the Services, including because it violates these Terms. You agree that you have all necessary rights and authority to provide your Member Content and grant the rights that you grant herein.

Account Information

When you register for an Account, you will be required to provide customary billing information such as name and billing address, and to select a subscription term and the payment frequency (monthly or annual). For business accounts you may provide a credit card number or, if you request payment on an invoice basis, you will be required to provide us with the necessary information to send you an invoice.

Payment Terms

You agree to pay the applicable subscription fee and any taxes and other fees that may accrue in relation to your use of the Services, if any. All fees are non-refundable and non-transferable except as expressly provided in these Terms. All fees and applicable taxes, if any, are payable in United States dollars.

Privacy

See A10 Networks’ Privacy Policy at www.a10networks.com/company/legal/privacy-policy/ for information and notices concerning A10 Networks’ collection and use of your personal information.

Ownership

The Services and Collective Content are protected by copyright, trademark, and other intellectual property and proprietary laws of the United States and foreign countries. You acknowledge and agree that the Services and A10 Networks Content, including all associated intellectual property rights, are the exclusive property of A10 Networks and its licensors, it being understood that we do not own personal data. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Collective Content.

Permissions Granted by A10 Networks to A10 Networks Content

Subject to your compliance with the terms and conditions of these Terms, A10 Networks grants you a limited, personal, revocable, non-exclusive and non-transferable permission: (i) to view, download and print any text and images on the publicly accessible portions of the Services solely for the purposes of determining whether and how to use A10 Networks products (“Authorized Purpose“). You have no right to sublicense the rights granted in this section.

You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services or A10 Networks Content except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by A10 Networks or its licensors, except for the licenses and rights expressly granted in these Terms.

Feedback

We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site or Services (“Feedback”). You may submit Feedback by emailing us at info@A10Networks.com or through the “Help” section of the Site. You acknowledge and agree that all Feedback will be the sole and exclusive property of A10 Networks and you hereby irrevocably assign to A10 Networks and agree to irrevocably assign to A10 Networks all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent rights, copyright rights, trade secret rights, and other proprietary or intellectual property rights therein. At A10 Networks’ request and expense, you will execute documents and take such further acts as A10 Networks may reasonably request to assist A10 Networks to acquire, perfect, and maintain its intellectual property rights and other legal protections for the Feedback.

General Prohibitions

You agree not to do, attempt to do, or assist, encourage or enable anyone to do, any of the following:

  • Use, display, mirror or frame the Services, A10 Networks’ name, any A10 Networks trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without A10 Networks’ express written consent;
  • Access, tamper with, or use non-public areas of the Services, A10 Networks’ computer systems, or the technical delivery systems of A10 Networks’ providers;
  • Attempt to probe, scan, or test the vulnerability of any A10 Networks system or network or breach any security or authentication measures;
  • Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by A10 Networks or any of A10 Networks’ providers or any other third party (including another user) to protect the Services or our networks or systems;
  • Use any meta tags or other hidden text or metadata utilizing a A10 Networks trademark, logo URL or product name without A10 Networks’ express written consent;
  • Use the Services for any purpose other than the Authorized Purpose or in any manner not permitted by these Terms;
  • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services;
  • Impersonate or misrepresent your affiliation with any person or entity; or
  • Violate any applicable law or regulation.

A10 Networks will have the right to investigate and prosecute violations of any of the above or any other suspected or actual violation of these Terms to the fullest extent of the law. A10 Networks may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that A10 Networks has no obligation to monitor your access to or use of the Services or to review or edit any Collective Content, but has the right to do so for any purpose at its sole discretion, including for the purposes of operating the Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. A10 Networks reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that A10 Networks, at its sole discretion, considers to be in violation of these Terms or otherwise harmful to the Services.

Links

The Services may contain links to third-party websites or resources. You acknowledge and agree that A10 Networks is not responsible or liable for: (i) the availability or accuracy of such websites or resources; or (ii) the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by A10 Networks of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the content, products, or services on or available from such websites or resources.

Termination

If you breach any of these Terms, A10 Networks will have the right, without prejudice to any of its other rights under applicable law, to suspend or disable your Account and your access to the Service, and terminate these Terms, at its sole discretion and without prior notice to you. You may cancel your Account at any time by sending an email to info@A10Networks.com.

Disclaimers

THE SERVICES ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, A10 NETWORKS EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. A10 NETWORKS MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. A10 NETWORKS MAKES NO WARRANTY HEREIN REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES OR COLLECTIVE CONTENT PURCHASED OR OBTAINED THROUGH THE SERVICES OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM A10 NETWORKS OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Indemnity

You agree to defend, indemnify, and hold A10 Networks, its affiliates, and its and their officers, directors, employees, representatives, vendors and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, or your violation of these Terms.

Limitation of Liability

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICES REMAINS WITH YOU. NEITHER A10 NETWORKS NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING RESULTING FROM LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SITE, SERVICES, APPLICATIONS OR COLLECTIVE CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT A10 NETWORKS HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN NO EVENT WILL A10 NETWORKS’ AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SITE, SERVICES, APPLICATIONS OR COLLECTIVE CONTENT EXCEED THE AMOUNTS YOU HAVE PAID TO A10 NETWORKS FOR USE OF THE SITE, SERVICES, APPLICATIONS OR COLLECTIVE CONTENT, IF YOU ARE REGISTERED FOR PAID ACCOUNT, OR ONE DOLLAR ($1), IF YOU ARE NOT REGISTERED FOR AN ACCOUNT, AS APPLICABLE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN A10 NETWORKS AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Proprietary Rights Notices

All trademarks, service marks, logos, trade names and any other proprietary designations of A10 Networks used herein are trademarks or registered trademarks of A10 Networks, Inc. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.

Controlling Law and Jurisdiction

These Terms and any action related thereto will be governed by the laws of the State of California without regard to its conflict of laws provisions. The exclusive jurisdiction and venue of any action arising from or related to these Terms, or to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights, will be the state and federal courts located in the Northern District of California and each of the parties hereto waives any objection to jurisdiction and venue in such courts.

Export Control

You agree to comply fully with all U.S. and foreign export laws and regulations to ensure that neither the Services nor any technical data related thereto nor any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. By using the Services, you represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Entire Agreement

These Terms constitute the entire and exclusive understanding and agreement between A10 Networks and you regarding the Services, and these Terms supersede and replace any and all prior oral or written understandings or agreements between A10 Networks and you regarding the Services.

Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without A10 Networks’ prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. A10 Networks may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Notices

Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given: (i) by A10 Networks via email (in each case to the address that you provide) or by posting to the Site; and (ii) by you by sending an e-mail to info@A10Networks.com.  For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

General

The failure of A10 Networks to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of A10 Networks. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

Contacting A10 Networks

If you have any questions about these Terms, please contact A10 Networks at:

A10 Networks, Inc.
2300 Orchard Parkway
San Jose, California 95131
Tel: 408 325-8668
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